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Do you become stressed or drained when you are faced with sales rejections, challenging objections or not reaching your sales targets? Do complaint calls, demanding clients or impatient Customers make you feel tense and uptight? Too many people sales and customer service teams are under performing, or leaving their professions, simply because they are unable to bounce back from rejections, objections or compliant calls. This ends up costing companies large amount of time and money to replace and retrain members of their team.